Adding a Connect Google Workspace Account to Outlook 2016 Using IMAP Protocol

You can add a Connect Google Workspace account to Outlook 2016 or newer using an IMAP connection. This action will provide email, but not Contacts or Calendar. To find the setup procedure for typical Outlook with Contacts and Calendar, please go to Connect Google Workspace.

To use Outlook/IMAP, check that IMAP is turned on:

  1. On your computer, log into the Google Web App (ie.mail.google.com).
  2. Click the gear icon ("Settings") in the top right and click All Settings.
  3. Click Forwarding and POP/IMAP tab.
  4. In the "IMAP Access" section, select Enable IMAP.
  5. Click Save Changes.

Account Setup

1. Log into Outlook and click on “Add Account” from the File Menu

2. Tick the “Manual setup or additional server types” option and click “Next”

3. Tick “POP or IMAP” option and click “Next”

4. In “Your Name”, enter a friendly name that you would like the recipients of your email to see

5. In “Email Address”, enter the appropriate email address (this can be the department email address or Connect address)

6. “Account Type” should be IMAP

7. “Incoming mail server” should be imap.googlemail.com (or imap.gmail.com)

8. “Outgoing mail server (SMTP)” should be smtp.googlemail.com (or smtp.gmail.com)

9. In “Username”, enter the standard username: <UCSBNetID>@ucsb.edu

 *Functional Account’s username is the same as their email address

10. “Password” should be their UCSBNetID password

11. Make sure that “Remember Password” is ticked

12. Make sure that “Mail to keep offline” is set to ALL

13. Click on “More Settings …”

14. (Optional) In “Organization”, enter UCSB

15. Click on the “Outgoing Server” tab.

16. Tick “My outgoing server (SMTP) requires authentication”

17. Click on the “Advanced” tab

18. Select SSL on the drop-down menu next to “Use the following type of encrypted connection” under IMAP

19. Select SSL/TLS on the drop-down menu next to “Use the following type of encrypted connection” under SMTP

20. In “Outgoing server (SMTP)”, enter 465

21. Tick “Do not save copies of sent items”

22. Click “OK”

23. Click “Next”

24. If the Test Email ran successfully, click “Close”

On the last window, click “Finish” to complete this procedure or “Add another account” to add additional accounts.