Adding a Connect G Suite Account to Outlook 2016 Using IMAP Protocol

You can add a Connect G Suite account to Outlook 2016 using an IMAP connection. This will provide email, but not Contacts or Calendar. To find the setup procedure for typical Outlook with Contacts and Calendar, please go to Connect G Suite.

To use Outlook/IMAP, you must first check that IMAP is turned on. To do this:

  1. On your computer, log into the Google Web App.
  2. In the top right, click the gear icon ("Settings") and click Settings.
  3. Click Forwarding and POP/IMAP tab.
  4. In the "IMAP Access" section, select Enable IMAP.
  5. Click Save Changes.

1. Log into Outlook and click on “Add Account” from the File Menu

2. Tick the “Manual setup or additional server types” option and click “Next”

3. Tick “POP or IMAP” option and click “Next”

4. In “Your Name”, enter a friendly name which you would like the recipients of your email to see


5. In “Email Address”, enter the appropriate email address (this can be the department email address or Connect address)

6. “Account Type” should be IMAP

7. “Incoming mail server” should be (or

8. “Outgoing mail server (SMTP)” should be (or

9. In “Username”, enter the standard username: <UCSBNetID>

 *Functional Account’s username is the same as their email address

10. “Password” should be their UCSBNetID password

11. Make sure that “Remember Password” is ticked

12. Make sure that “Mail to keep offline” is set to ALL

13. Click on “More Settings …”

14. (Optional) In “Organization”, enter UCSB

15. Click on the “Outgoing Server” tab.

16. Tick “My outgoing server (SMTP) requires authentication”

17. Click on the “Advanced” tab

18. Select SSL on the drop-down menu next to “Use the following type of encrypted connection” under IMAP

19. Select TLS on the drop-down menu next to “Use the following type of encrypted connection” under SMTP

20. In “Outgoing server (SMTP)”, enter 587

21. Tick “Do not save copies of sent items”

22. Click “OK”

23. Click “Next”

24. If the Test Email ran successfully, click “Close”

You’re done!

On the last page, Click “Finish” to complete this process or “Add another account” to repeat