Will UCSB's hosting provider personnel read our emails and calendars?

No, the hosting provider’s scanning and indexing procedures are 100% automated and involve no human interaction. Their automated systems will scan and index some user content in order to provide features that will either directly benefit users or help maintain the safety and security of their systems.

For example:

  • Email is scanned to perform spam filtering and virus detection.
  • There is no ad-related scanning or processing.
  • Some user data, such as documents and email messages, are scanned and indexed so users can privately search for information in their own accounts.