Sympa Mailing Lists Management Tools

We are sunsetting our original Connect Mailing List service (Sympa), which is being replaced with Connect Google Groups.  Existing Sympa mailing lists are still supported.

Connect Mailing Lists provides a web interface that allows for management of your department's Sympa-based mailing lists. You can find the instance for your department at https://lists.connect.ucsb.edu.

Logging In

The mailing lists interface maintains its own set of userids and passwords for account management. If you've not yet signed-in to the mailing list interface you'll need to create an account:

  1. Click on the instance for your department at the link above
  2. Click the "Create My Account" link at the upper-left hand side of the window
  3. Enter your e-mail address and click "Request first password"
  4. Check your email -- you should receive a message from Connect Mailing Lists with a link to confirm your account creation (so click it)
  5. Set your Connect Mailing Lists password

Once you have an account set up, in the future you can sign-in directly using your email address and password at the upper-right hand side of the window.

When signed-in, you can sign-out using the "Logout" button at upper right.

 

Creating a Mailing List

Unlike other mailing lists services, anyone in your department can create and manage their own mailing list. With Connect Mailing Lists you just sign-in and submit a request to create a new mailing list. The request goes to your department's List Manager who has sole discretion to approve or deny any Mailing List Management needs within your department.

Before creating a new mailing list, there are a few things you'll need to know first.

  • What type of list do you want -- meaning: is it a discussion list to which all subscribers can post, a distribution list where only certain individuals can post, or something else?
  • Who is going to be the list owner? And, if it's a moderated list, who will be the list moderators?
  • Who will be subscribed to your list?
  • Should replies to posts go to the sender of the original message? Or to all mailing list subscribers?

Once you've got these basics, you can create a list. Here's how:

  • Sign-in to the Mailing Lists Management Interface
  • Click on the "Create List" tab near the top center of the window
  • At this point you can either copy the configuration from an existing mailing list or create a new configuration from scratch. If you'd like to copy an existing configuration, select that list name from the drop-down menu, provide a name for your new list, and click "copy list configuration".
  • Alternately if you create a new configuration you'll need to provide the following:
    • List Name: the address prefix for your new list (e.g. a name of "mylist") will result in a mailing list address of mylist@lists.department.ucsb.edu
    • List Type: this helps set up your configuration by using a preconfigured template; you can change various items once the list has been created
    • List Subject: this is the display name for your list, which is seen by members when using the Mailing Lists Management interface and in communications about their subscription
    • List Description: a longer description of your mailing list, which should explain its purpose and use
  • Click "Submit your creation request" to submit your list for creation. A message about your request will be sent to the List Manager within your department, at which point they can either approve or deny your request. Either way, you'll get a confirmation by email about whether your request was accepted.
  • Once your list has been created you're designated as the List Owner. Your new mailing list will show up in the white box on the left-side of the List Manager window; the orange "admin" button next to it denotes that you're an owner.
  • Click the "admin" button to continue editing your list configuration.

 

Managing List Subscribers

  • To add and remove subscribers to your list configuration, locate your list in the left-side of the List Manager window and click the orange "admin" button
  • Click on the blue "Manage Subscribers" tab
  • You can add subscribers one-at-a-time by filling their address into the "Add a user" box and clicking the "Add" button
  • Add multiple subscribers by clicking the orange "multiple add" button and providing one address per line
  • By default new subscribers will receive a subscription notification by email; by clicking the "quiet" option on either of these methods this notification will be suppressed
  • Subscribers can be removed by clicking the checkbox next to their addresses and clicking the "Delete selected email addresses" button

 

Sending Messages

 

Message Archives

  • All messages posted to a Connect Mailing List are archived online; this is a great benefit for new subscribers to see what's been sent previously
  • To view message archives, locate your list in the left-side of the List Manager window and click the name of your list in blue
  • In the left-hand pane, click the "Archive" link to view the list archives
  • Archives are sorted by month and year; use the month/year buttons to browse
  • Alternately, use the search field in the upper-right to perform a text search across all messages stored in the archive

 

Managing List Owners

  • To add and remove owners to your list configuration, locate your list in the left-side of the List Manager window and click the orange "admin" button
  • Click on the blue "Edit List Config" tab, and then the "List definition" tab beneath that one
  • Scroll down to the section labeled "Owner"; in those fields you can provide the contact information for a new List Owner
  • Click the "Update" button at the bottom of the page to process this change
  • Once you've updated the configuration, you can repeat this process to add additional owners
  • Owners can be removed by deleting their contact information and clicking the "Update" button

 

Managing List Moderators

  • To add and remove moderators to your list configuration, locate your list in the left-side of the List Manager window and click the orange "admin" button
  • Click on the blue "Edit List Config" tab, and then the "List definition" tab beneath that one
  • Scroll down to the section labeled "Moderator"; in those fields you can provide the contact information of a new List Moderator
  • Click the "Update" button at the bottom of the page to process this change
  • Once you've updated the configuration, you can repeat this process to add additional moderators
  • Moderators can be removed by deleting their contact information and clicking the "Update" button

 

Changing a List Reply Address

  • Verify whether replies to posts go to the sender of the original message or to all mailing list subscribers
  • Click on the blue "Edit List Config" tab, and then the "Sending/receiving setup" tab beneath that one
  • Scroll down to the section labeled "Reply address"
  • A setting of "sender" means that replies go to the message sender, whereas a setting of "list" means that replies go to the mailing list
  • Select one as appropriate and click the "Update" button at the bottom of the page

 

Deleting a Mailing List

  • To delete a mailing list, locate your list in the left-side of the List Manager window and click the orange "admin" button
  • Under the "Drastic operations" section click on the "Remove List" button
  • The list is now gone, and messages sent to the list address will bounce