How do I repair or re-create my Outlook 2010/2013 profile?

  1. In Outlook 2010 (or Outlook 2013), on the File tab, click the arrow next to Account Settings, and then click Account Settings.
  2. In the Account Settings dialog box, on the E-mail tab, select your account, and then click Repair. Follow any prompts from the repair wizard.
  3. When the repair is done, restart Outlook 2010.
  4. To re-create your account settings, click on Remove instead of Repair then click on New to re-create your account settings.

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