How do I download the Offline Address Book?

If you are experiencing issues sending email to someone on campus and deleting them from your Auto-Complete list did not help, download a new copy of the Offline Address Book (OAB). For Outlook 2010/2013 here are the instructions:

  1. Select the File tab
  2. Click the Account Settings button
  3. Select Download Address Book
  4. Click OK

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