News

  • Gmail Service Disruption

    posted Thursday, July 7, 2016

    Connect Users,

    Google is reporting an issue with Gmail.  As of 12:23PM they have reported that service has already been restored for some users and they expect a resolution for all user in the near future.

    We will update this forum with any future updates.

    July 7th, 2016 12:48PM

     

    Connect Service Team

  • Service Update: Gmail Service Restored

    posted Thursday, July 7, 2016

    Update: 7/7/16, 12:54PM

    The problem with Gmail should be resolved. We apologize for the inconvenience and thank you for your patience and continued support.  Please rest assured that system reliability is a top priority at Google, and we are making continuous improvements to make our systems better.

     

    The Connect Service Team on behalf of Google Apps for Education

  • Google Calendar Service Disruption

    posted Thursday, June 30, 2016

    6/30/16, 6:47 AM - Google is investigating reports of an issue with Google Calendar. We hope to provide more information shortly.

  • Update to Google Calendar Service Disruption

    posted Thursday, June 30, 2016

    Google Calendar seems to be available for most. Will update again when declared resolved by Google.

  • Update to Google Calendar Service Disruption

    posted Thursday, June 30, 2016

    Although Google is not declaring this event resolved in their 9:35am update, Google Calendar seems to be working. Please file a service request if you are still experiencing a problem with your Connect Calendar.

  • Service RESTORED - Google Calendar

    posted Thursday, June 30, 2016

    Google announced at 11:36am that the problem with Google Calendar should be resolved. They apologize for the inconvenience and thank you for your patience. System reliability is a top priority at Google and they are making continuous improvements to make their systems better.

  • Service RESTORED- Access to the Connect mailing list service is unavailable

    posted Thursday, March 24, 2016

    We are aware that access to the mailing list service is down as of 11:46 AM today, and we are investigating the issue. The error message when trying to manage a list is "503- Service Not Available". We will post more information or the resolution when we have it.

    Connect Support

    -------

    Access was restored at 12:04 PM.

    Connect Support

  • Oracle Calendar/CorporateTime server shutting down November 20th

    posted Friday, November 20, 2015

    It has been nearly two months since we migrated from CorporateTime/Oracle Calendar to Connect (Google) Calendar. Effective on Friday, November 20th at 5:00pm, the Oracle Calendar/CorporateTime services will no longer be accessible.

  • XML feeds in Google Calendar No Longer Available

    posted Wednesday, November 18, 2015

    As of November 18, 2015, XML feeds will no longer be available in Google Calendar. iCAL and HTML can be used to make your calendar publicly shared. If you previously shared your CONNECT Calendar via XML you will need to update the link using iCAL or HTML.

    Note: This is an advanced feature that is not widely used on campus. This will not be relevant to most CONNECT customers.

    https://support.google.com/calendar/answer/37083?hl=en

  • Find "Missing" emails more easily in Gmail

    posted Monday, November 9, 2015

    Sometimes emails are mistakenly marked as spam or put into Trash, and they can be difficult to discover via search. To help address this issue, Gmail will now search in both the Trash and Spam folders (only Trash was indexed previously). If a match is found, a footer at the bottom of search results will indicate the match and direct the user to view the messages.

    In addition, if a search query is too general to return useful search results, a different footer will now be shown guiding the user to try refining their query using Gmail advanced search.

    This update will take effect in early December.

    http://googleappsupdates.blogspot.com/2015/11/find-missing-emails-more-easily-in-gmail.html

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