News

  • Service Disruption - Google Hangouts

    posted Thursday, September 8, 2016

    We're experiencing an issue affecting less than an estimated 6% of the Google Hangouts user base. The affected users are able to access Google Hangouts, but are seeing error messages and/or other unexpected behavior. We will provide an update by September 8, 2016 11:23:00 AM PDT detailing when we expect to resolve the problem. Please note that this resolution time is an estimate and may change.
    Hangouts is unable to load, or slow to load, when users are trying to start new conversations.

    September 8, 2016 9:43:00 AM PDT

  • Update: Service Disruption - Google Hangouts

    posted Thursday, September 8, 2016

    The problem with Google Hangouts should be resolved. We apologize for the inconvenience and thank you for your patience and continued support. Please rest assured that system reliability is a top priority at Google, and we are making continuous improvements to make our systems better.

  • Gmail Service Disruption

    posted Thursday, July 7, 2016

    Connect Users,

    Google is reporting an issue with Gmail.  As of 12:23PM they have reported that service has already been restored for some users and they expect a resolution for all user in the near future.

    We will update this forum with any future updates.

    July 7th, 2016 12:48PM

     

    Connect Service Team

  • Service Update: Gmail Service Restored

    posted Thursday, July 7, 2016

    Update: 7/7/16, 12:54PM

    The problem with Gmail should be resolved. We apologize for the inconvenience and thank you for your patience and continued support.  Please rest assured that system reliability is a top priority at Google, and we are making continuous improvements to make our systems better.

     

    The Connect Service Team on behalf of Google Apps for Education

  • Service RESTORED - Google Calendar

    posted Thursday, June 30, 2016

    Google announced at 11:36am that the problem with Google Calendar should be resolved. They apologize for the inconvenience and thank you for your patience. System reliability is a top priority at Google and they are making continuous improvements to make their systems better.

  • Google Calendar Service Disruption

    posted Thursday, June 30, 2016

    6/30/16, 6:47 AM - Google is investigating reports of an issue with Google Calendar. We hope to provide more information shortly.

  • Update to Google Calendar Service Disruption

    posted Thursday, June 30, 2016

    Google Calendar seems to be available for most. Will update again when declared resolved by Google.

  • Update to Google Calendar Service Disruption

    posted Thursday, June 30, 2016

    Although Google is not declaring this event resolved in their 9:35am update, Google Calendar seems to be working. Please file a service request if you are still experiencing a problem with your Connect Calendar.

  • Service RESTORED- Access to the Connect mailing list service is unavailable

    posted Thursday, March 24, 2016

    We are aware that access to the mailing list service is down as of 11:46 AM today, and we are investigating the issue. The error message when trying to manage a list is "503- Service Not Available". We will post more information or the resolution when we have it.

    Connect Support

    -------

    Access was restored at 12:04 PM.

    Connect Support

  • Oracle Calendar/CorporateTime server shutting down November 20th

    posted Friday, November 20, 2015

    It has been nearly two months since we migrated from CorporateTime/Oracle Calendar to Connect (Google) Calendar. Effective on Friday, November 20th at 5:00pm, the Oracle Calendar/CorporateTime services will no longer be accessible.

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